Eagle AI Agency
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Privacy Policy

Eagle AI Agency LLC

Effective date: October 27, 2026

Last updated: October 27, 2026

This policy explains what information Eagle AI Agency LLC ("Eagle AI Agency," "we," "us") collects through www.eagleagency.ai (the "Site"), what we do with it, and what you can do about it. We have tried to write it the way we write everything else: plainly. If something here is unclear, email matt@eagleagency.ai and we will give you a straight answer.

This policy covers the Site, including our free AI, recruiting, and SEO assessments and our booking calendar. Work we do for clients under a signed agreement is governed by that agreement, which may include its own data terms.

1. What we collect

Information you give us. When you fill out one of our forms or book a call, we collect:

  • Contact details: first name, last name, email address, and phone number.
  • Your website address, if you provide it (it is required for the free SEO check and optional elsewhere).
  • Your answers to assessment questions, such as what your business does, how many people work there, what takes up your week, what you have already tried, and similar questions on the recruiting assessment.
  • Booking details when you schedule a call through our calendar, such as the time you pick and anything you type into the booking form.
  • Anything else you send us, such as emails, messages, or replies to our texts.

Information about your website. When you run a free assessment or SEO check, we read publicly available pages of the website you enter (your homepage and a few pages linked from it). We do not connect to your hosting, analytics, or domain accounts.

Information collected automatically. Like most websites, our Site and the tools embedded in it collect some technical information when you visit, such as your IP address, browser and device type, pages viewed, referring page, and the date and time of your visit. Some of this is collected through cookies and similar technologies (see Section 6).

Information from other sources. For our own outreach, we may get business contact details (such as a work email, job title, company, and public LinkedIn profile) from business data providers.

2. How we use it

We use the information we collect to:

  • Generate and deliver the assessment or SEO report you asked for.
  • Schedule, confirm, remind you about, and hold the calls you book.
  • Follow up with you about your assessment, your call, and services we think fit what you told us.
  • Respond to your questions and requests.
  • Provide services to clients under a written agreement.
  • Run, secure, and improve the Site and our assessments.
  • Comply with the law and protect our rights, and the rights and safety of others.

AI tools. We are an AI agency and we use AI tools in our own work. Your assessment answers and the public content of your website are sent to Google's Gemini API to help write your report, and Google processes them under its API terms.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. Who we share it with

We share information only with:

  • Service providers who help us run the business and are allowed to use your information only to provide services to us. These include:
    • HighLevel (LeadConnector), which powers our booking calendar and our CRM, and may be used to send emails and text messages.
    • Lovable and Supabase, which host the Site and store form submissions.
    • Google, for business email (Google Workspace) and for AI report writing (Gemini API).
    • Stripe, for payments.
  • Professional advisers, such as lawyers and accountants, when needed.
  • Authorities or other parties when the law requires it, or when we believe in good faith that disclosure is needed to protect rights, safety, or property.
  • A buyer or successor if Eagle AI Agency is involved in a merger, acquisition, or sale of assets. We would tell you if that happens.
  • Anyone else, with your permission.

Your mobile number and text-message consent are never shared with third parties or affiliates for their marketing purposes.

4. Phone calls and text messages (SMS)

If you give us your phone number on a form or when booking a call, and you agree to be contacted, we may call or text you about your assessment, your booked call (confirmations, reminders, and changes), and our services. Some of these messages may be sent using automated technology.

  • Consent is not a condition of buying anything from us.
  • Message frequency varies.
  • Message and data rates may apply, depending on your mobile plan.
  • To stop texts, reply STOP to any message. We will send one message confirming you have been unsubscribed and will not text you again unless you opt back in. You can also email matt@eagleagency.ai or call (757) 202-2649 and ask us to stop calling or texting.
  • For help, reply HELP or contact us at matt@eagleagency.ai or (757) 202-2649.
  • Carriers are not liable for delayed or undelivered messages.

5. Email

You can unsubscribe from our marketing emails at any time using the link in the email or by emailing matt@eagleagency.ai. We may still send you non-marketing messages, such as confirmations for a call you booked.

6. Cookies and similar technologies

Cookies are small files your browser stores. The Site and the tools embedded in it, including the HighLevel booking widget, may use cookies and similar technologies to make the Site work, remember your choices, keep things secure, and understand how the Site is used. We use basic visitor analytics from our hosting provider. We do not use advertising pixels.

You can block or delete cookies in your browser settings. If you do, some parts of the Site, such as the booking calendar, may not work properly. We do not currently respond to "Do Not Track" signals. Because we do not sell your personal information or share it for advertising, there is nothing for a Global Privacy Control signal to switch off.

7. How long we keep it

We keep personal information for as long as we need it for the purposes in this policy: to deliver your report, follow up, serve you as a client, and meet legal, tax, and accounting obligations. When we no longer need it, we delete it or make it anonymous.

8. Your choices and rights

Wherever you live, you can ask us to:

  • Tell you what personal information we have about you and give you a copy.
  • Correct information that is wrong.
  • Delete your information.
  • Stop sending you marketing emails, calls, or texts.

To make a request, email matt@eagleagency.ai or call (757) 202-2649. We may need to confirm your identity before we act on it. We will not treat you differently for exercising your rights.

Depending on where you live, state privacy laws may give you additional rights. Virginia residents, for example, may have rights under the Virginia Consumer Data Protection Act, including the right to appeal if we decline a request (email matt@eagleagency.ai with "Privacy Appeal" in the subject).

A note for California residents

If you live in California, you may have the right to know what categories of personal information we collect and why, to access, correct, or delete your personal information, and to opt out of the "sale" or "sharing" of your personal information. We do not sell your personal information or share it for cross-context behavioral advertising, and we do not knowingly sell or share the information of anyone under 16. The categories we collect are described in Section 1 (identifiers and contact details, commercial information about your business, internet activity, and anything you choose to tell us), the sources are described in Section 1, the purposes in Section 2, and the types of recipients in Section 3. You may use an authorized agent to make a request on your behalf. Under California's "Shine the Light" law, you may ask whether we disclose personal information to third parties for their direct marketing; we do not.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to people and providers who need it. No method of sending or storing data is completely secure, so we cannot promise absolute security. If we learn of a breach that affects your personal information, we will notify you as the law requires.

10. Children

The Site and our services are meant for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where state law applies a higher age). If you believe a child has given us information, contact us and we will delete it.

11. Data location

We are based in the United States and our services are offered to US businesses. Our service providers may store and process your information in the United States and in other countries where they operate.

12. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top. If a change is significant, we will make it obvious on the Site or tell you directly. Using the Site after an update means the updated policy applies.

13. Contact us

Eagle AI Agency LLC, Norfolk, Virginia

Email: matt@eagleagency.ai

Phone: (757) 202-2649